Welcome to the DollsLuxe FAQ page! Below, we’ve answered some of the most common questions about our products, services, and policies. If you need further assistance, don’t hesitate to contact us.
What types of dolls do you offer? We offer a wide range of high-quality dolls to suit a variety of preferences:
Sex Dolls – Lifelike, full-body dolls designed for realistic companionship and pleasure.
Torso Sex Dolls – Compact and realistic torso dolls for a more focused experience.
Fantasy & Anime Sex Dolls – Bring your favorite anime or fantasy characters to life with highly detailed creations.
Furry & Plush Dolls – For those who appreciate fantasy and unique artistic styles, our furry and plush dolls offer an exciting experience.
Inflatable Sex Dolls – Convenient, portable, and easy to store, inflatable dolls are a great option for versatility without sacrificing pleasure.
How do I choose the right doll for me? The right doll depends on your personal preferences. Here are some factors to consider:
Size: Full-body dolls are larger and more detailed, while torso dolls are more compact.
Material: We use body-safe, high-quality materials like TPE and silicone for a realistic feel.
Customization: Customize your doll’s features, including hair color, skin tone, and body type, to make it truly yours.
Purpose: Consider whether you’re looking for companionship, fantasy roleplay, or a more specialized experience.
If you need help choosing, feel free to reach out to us for assistance.
Are your dolls customizable? Yes, we offer several customization options, including:
Hair color, style, and length
Eye color and style
Skin tone and body type
Clothing, accessories, and more
If you have a specific vision in mind, we’ll help you create the perfect doll to match your preferences.
Is the packaging discreet? Absolutely! We understand the importance of privacy. All our products are shipped in plain, discreet packaging with no indication of the contents, so you can be sure your order arrives securely and privately.
How long will it take for my order to arrive? Shipping times vary depending on your location and the shipping method selected:
United States & Canada: Orders are processed within 1-2 business days. Delivery time is typically 3-4 business days.
Australia: Orders are processed within 1-2 business days. Delivery time is typically 3-7 business days.
Germany, United Kingdom, and France: Orders are processed within 1-2 business days. Delivery time is typically 6-12 business days.
Please note that shipping times may vary due to external factors like weather or holidays.
Do you offer free shipping? Yes! We offer free shipping on orders over $25 within the USA. For orders below that amount, a standard shipping fee will apply. Shipping fees are calculated at checkout.
What is your return policy? We offer hassle-free, 30-day returns for peace of mind. If you’re not satisfied with your purchase, you can return the doll within 30 days, provided it’s unused and in new condition.
How do I maintain and clean my doll? Proper care and cleaning are essential to maintain your doll’s quality:
Cleaning: Use mild soap and warm water to clean your doll. Avoid harsh chemicals or abrasive materials.
Storage: Store your doll in a cool, dry place to prevent damage.
Lubrication: Use water-based lubricants to avoid damaging the doll’s materials.
Detailed care instructions are included with every doll.
Are your dolls safe to use? Yes, all our dolls are made from high-quality, body-safe materials such as TPE (Thermoplastic Elastomer) or silicone. These materials are durable, flexible, and safe for intimate use. We ensure that all our dolls undergo rigorous quality control to meet safety standards.
Do you ship internationally? Currently, we offer shipping to the following countries:
United States
Canada
Australia
Germany
United Kingdom
France
We are working to expand our international shipping options in the future.
How can I contact you? If you have any questions or need assistance, we’re here to help!
